It’s just not possible to start work without a deposit. A tremendous amount of time and effort goes into creating these videos, so if our client disappears during the process, (which has happened a few times) we can’t be left “holding the ball” so to speak. Hope that makes sense.
In addition, we understand and respect that businesses typically require payment terms from their suppliers. However, we have a significant upfront investment for each project. Like all other small businesses, if we do not receive an up front payment, it negatively affects our cash flow. We pride ourselves on being collaborative and would welcome the opportunity to discuss payment terms in more detail.